How do we do business?

Please email or write to me in the first instance. This will ensure that we both have a written outline of the work and the quoted price, in case of any disputes. However, if you have a rush job please contact me on my mobile during business hours on 0414 263 318.

In your email please advise your name, phone number and address and what type of work you wish me to do. I will contact you to discuss the work and provide you with a written quote if required.

I will consider international orders but please bear in mind payment should be by either International Money Order or direct deposit into a nominated bank account in Australian dollars. Or you can pay by PayPal - account name Barbara Holten.

How do you get your documents to me?

By email, or on paper, disk or CD by snail mail. For editing or assessment work please use Courier 12 or Times New Roman 12 point (the fancy fonts come later when the work is about to be published) and double-space the text, especially with hard copy. Soft copy (email, disk or CD) should be in either .doc or .rtf format, preferably .rtf. If there are large files they can be compressed into a .zip file. Please ensure you include everything that forms part of the document: graphics, tables, illustrations, glossaries, indices etc.

If you send a hard copy please keep a copy for yourself because I will be marking corrections in red pen.

I will be referring to the Style Manual for Authors, Editors and printers, Sixth edition for grammar, punctuation and style, and the Macquarie Dictionary Third edition for spelling. These are both Australian industry standard reference books for editors and proof-readers. However if there are reference books specific to your writing I will consult these.